A call from a very nice, 71-year-old woman from California

I had a call from a 71-year-old woman from California whose main concern was to inquire why she was not getting channel 501 (Turner Classic Movies, her favorite channel) on her cable TV. As a customer service representative, it is my duty to address her concern accurately and as quick as possible. When I looked at her account, I found out that channel 501 is not part of her subscription package. I told her about this and she said how much will she be paying if she's going to add the channel to her existing package. I informed her that I could answer her query because I am from the activations department, but I could transfer her call over to our sales department. During our conversation, she noticed that I have a different accent and she asked me where I was located. I told her without hesitation that I am from the Philippines. To my surprise, she was delighted in knowing me that I am a Filipino! She then started to talk so many things that the call lasted for about one hour and thirty minutes. This was my longest call ever for five months in the call center. She once lived here in the Philippines (in La Union) for about 8 years with her husband, a child psychologist. She told me how grateful she was to the Filipinos and .....

to be continued....

WHO IS AFRAID OF SWINE FLU?

A(H1N1). Influenza. Swine Flu. Whatever you call it. Ang Pilipinas ang kauna-unahang bansa sa buong Asya na nakapagtala ng kaso ng namatay dahil sa virus na ito. Talaga nga naman oo. Pilipinas na naman ang nanguna. Negative pa.


Sino nga ba ang takot? Mukhang wala naman yata lalo na sa pangkaraniwang Pilipino. Sa ibang bansa tulad ng Mexico at Estados Unidos, makikita mo na ang mga tao ay nakasuot ng protective masks pag nagpupunta sa matataong lugar. Ung iba e may latex gloves pa. Sosyal ika nga. Eh dito, wala. Kung may makita ka man ay mangilan-ngilan lang. Siguro sa mga international airports, dun ka makakakita ng mga nakamasks.


Sa dami ba namang pinoproblema ng mga Pinoy, poproblemahin pa ba ang swine flu na ito? Andyan si Feria, ang bagyong sumasalanta sa ating bansa lalo na sa Visayas area. Nandyan din ang CHA-CHA na hindi pahuhuli. Gagasto ang ating mga kagalang-galangang kongresista para sa mga sesyon para lang baguhin ang ating Konstitusyon samantalang maraming karaniwang Pinoy ang naghihirap at nagugutom. Kitams?


Tama na ang CHa-Cha, going back to this pandemic, dapat ugaliing maghugas ng kamay bago at pagkatapos kumain. Gumamit ng sanitizer. Hehehe. Sosyal. At takpan ang mukha, este, ang bibig at ilong pag sumisinga (at pag may sumisinga na kalapit na tao). Baka mamaya may H1N1virus na pala siya. Magvitamins and observe proper hygiene. At higit sa lahat, PRAY THAT GOD WILL KEEP YOU SAFE ALWAYS, AND PRAY THAT THIS VIRUS WOULD NOT AFFLICT YOU AT ANY TIME.

A (H1N1) INFLUENZA VIRUS PANDEMIC

World Health Organization recently declared the spread of A(H1N1) Influenza virus pandemic raising the alert level to Phase 6. Accordingly, this is the first global pandemic since 1968. It has been said that about 44,000 cases have been reported worldwide with 180 death cases. Here in the Philippines, it claimed one death of a 49-year-old woman this week. As of today, health experts and scientists have not yet produced a vaccine against the virus. The Bible once again proves its accuracy that unknown diseases will afflict the people of the earth in the last days. Matthew 24:7 says, "For nation shall rise against nation, and kingdom against kingdom: and there shall be famines, and pestilences, and earthquakes, in divers places."