Here's the updated list of customer support hotlines and via your SMART SIM Menu published by Smart Wireless Center in their website.
| Service | Toll free via SMART SIM | Via Hotline | ||
| Smart Postpaid / Smart Prepaid / Talk ‘N Text | *888 | (02) 888-1111 | ||
| Smart Infinity | *800 | (02) 848-8806 | ||
| Smart Mobile Broadband (Plug-It, Share-It, Pocket WiFi, Bro SIM) |
*888 | (02) 672-7277 or 1-800-10-672-7277 | ||
| Home Broadband (Canopy, Wimax) | *1888 | (02) 672-7277 or 1-800-10-672-7277 | ||
| Smart Money | 15177 | (02) 845-7777 or 1-800-1-888-5648 | ||
| Smart Load Retailers | *333 | (02) 845-7733 | ||
| Smart Load Dealers | *7744 | (02) 845-7744 | ||
| Smart Padala | *7788 | (02) 845-7788 or 1-800-10-8457788 | ||
| Infoboard Service | -- | (02) 848-8848 |
